Systems, products and digital experiences built to make marketing more intelligent.
Lumen’s portfolio brings together client work, internal products, experiments and operating systems that demonstrate how strategy, data, technology and automation can work together.
Lumen AI Digital Workforce
Lumen AI Digital Workforce explores how AI agents can operate as structured members of a modern marketing organization. Rather than relying on isolated AI tools, Lumen designs specialized digital employees with defined roles, workflows, governance and human oversight. The system brings together AI automation, content operations, customer intelligence, lead generation and performance measurement to reduce repetitive work while keeping strategy and decision-making connected to business goals.
Extra Hand is an AI-assisted consumer experience designed to simplify everyday grocery shopping and meal planning. The product combines conversational interaction, intelligent list organization and user-centered design to explore how AI can reduce friction in routine customer journeys. As a Lumen product experiment, Extra Hand demonstrates how digital strategy, UX, AI technology and behavioral insights can work together to create simpler, more intuitive customer experiences.
Extra Hand
AI-Assisted Consumer Experience
Lumen Intelligent Growth System
Lumen Intelligent Growth System connects digital strategy, customer data, analytics, search visibility, marketing technology and automation into one coordinated growth framework. Instead of treating website activity, search behavior, CRM data and marketing campaigns as disconnected data points, the system is designed to identify customer intent and turn those signals into actionable intelligence. The goal is a connected digital ecosystem that helps businesses understand customer behavior, automate the journey and move prospects toward the right next action.