Extra Hand AI Privacy Policy
Effective Date: August 12, 2026
Extra Hand AI is a grocery and meal-planning application operated by Lumen AI Marketing LLC. This Privacy Policy explains how information is collected, used, and handled when you use Extra Hand AI.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Information We Collect
Extra Hand AI may collect information necessary to provide and improve the application, including:
Account and User Information. We may process a user identifier or other account-related information necessary to authenticate users and associate information with the appropriate account.
User-Created Content. We may store information you intentionally provide through Extra Hand AI, including grocery-list items, quantities, grocery categories, meal-planning information, and other content you enter into the application.
Product Interaction Information. We may collect information about how users interact with Extra Hand AI features for analytics and product improvement.
Customer Support and Feedback. When you submit feedback, we may collect the information you provide. Extra Hand AI may also allow feedback to be categorized, such as Bug, Idea, Confusing, or Praise. We may use this information to provide support, identify issues, understand user feedback, and improve the application.
Voice Input. Extra Hand AI provides optional voice-powered features. When you choose to use these features, your voice input or a transcription of that input may be processed as necessary to understand and carry out your request. Voice processing may involve technology service providers that support speech recognition or AI functionality.
How We Use Information
We may use information collected through Extra Hand AI to:
- Provide, operate, and maintain the application.
- Authenticate users and associate saved information with the appropriate account.
- Create, organize, save, and retrieve grocery lists and meal plans. Process typed and spoken requests.
- Provide AI-assisted functionality.
- Respond to feedback and customer-support requests.
- Analyze feedback and product interaction to understand and improve Extra Hand AI.
- Troubleshoot technical issues and maintain application security and performance.
AI and Voice Processing
Extra Hand AI allows users to interact with the application using natural-language text and optional voice input.
Information submitted through these features may be processed by technology service providers as necessary to interpret a request and provide the requested application functionality.
We do not represent that voice recordings are permanently stored unless such storage is necessary for the operation of a particular feature and is disclosed as required.
Third-Party Service Providers
Lumen AI Marketing LLC may use technology service providers to support functions such as application hosting, authentication, data storage, artificial intelligence processing, speech processing, analytics, and other application infrastructure.
Advertising and Tracking
Extra Hand AI does not use Customer Support information, User Content, User IDs, or Product Interaction information to track users across other companies’ apps or websites for targeted advertising.
We do not sell these categories of information for targeted advertising purposes.mment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
Data Security
We use reasonable administrative and technical measures designed to protect information handled through Extra Hand AI. However, no method of electronic transmission or storage can guarantee absolute security.
Your Privacy Choices
You may contact Lumen AI Marketing LLC regarding questions or requests concerning access to, correction of, or deletion of your personal information, subject to applicable law and applicable retention requirements.
Children’s Privacy
Extra Hand AI is a general-audience grocery and meal-planning application and is not specifically directed to children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to Extra Hand AI, our information practices, or applicable requirements.
When we make changes, we will update the Effective Date shown at the top of this policy.
Contact Us
If you have questions about this Privacy Policy or Extra Hand AI’s privacy practices, contact:
Lumen AI Marketing LLC
Email: privacy@lumenaimarketing.com